Professional Training & Development

Wine and Spirit Education Trust (WSET)

 

Through the Wine and Spirit Education Trust Qualification, you will be provided with knowledge of wines and wine-producing regions from all over the world. Currently, EAHM offers WSET qualifications in levels 1 and 2 in partnership with the Burj Al Arab hotel.

 

Start Dates:

WSET Level 1: 25th February | 11th March

WSET Level 2: April 1 - April 15 (Every Saturday)

 

 

989
986

Leader as Coach Boot Camp

Engage, Empower & Enlighten Your Teams 

 

Personalised Professional Coaching for Leadership which includes:

  • Creative confidence for immediate coaching competence in the workplace
  • Improved emotional intelligence for providing and receiving feedback
  • Competence in deploying coaching models and solution-focused tools
  • The practice of using coaching tools for integration into day-to-day operations

 

 

Certified Hospitality Supervisor - CHS®

 

Today's successful hospitality supervisors must have effective skills such as leadership, time management, and communication. They must keep pace with change, improve their knowledge, and share their experience with others.

 

The CHS designation may be used on letterhead, business cards, and other writings. The CHS lapel pin and certificate are the visible symbols of the holder's status and achievement.

 

The Certified Hospitality Supervisor (CHS®) designation provides recognition for these skills. Recognized worldwide, the CHS designation is the lodging industry's highest acknowledgement of professionalism for supervisors in the hospitality industry. 

 

 

935
936

Leadership and Management

 

The courses wrap up the essential elements of hospitality management at every level of an organisation. They cover the operational, strategic and people skill sets that generate genuine competitive advantage.  These topics are relevant to all levels of business professionals across a variety of industries.

 

Conflict Resolution

Financial Awareness for Non-Financial Managers

Introduction to Leadership 1

Leadership 2 - Supervisory Level

Change Management

Budgeting for Better Operational Performance

International Accredited American Hotel & Lodging Educational Institute (AH&LEI)

 

AHLEI administers 20-plus professional certification programs for all levels of one’s hospitality career, from line-level to general manager, as well as for educators and hospitality suppliers. With training and certification in guest service and six certifications for front-line employees, AHLEI also offers workforce development agencies strong foundational programs to start new employees on a career in hospitality.​

 

Human Resources Management (AH&LEI)

Guest Service Gold 

Certified Hospitality Trainer (Online)

952
951

Food & Beverage

 

EAHM offers a diverse range of Food & Beverage training programs for both the front-line staff as well as the management team. We also offer several programs that can either be 'off the shelf' training or can be customised to fit your specific restaurant needs. See below the courses you can enrol:

 

Kitchen and Restaurant Management in the 21st Century

Restaurant Revenue Management

Creating Successful Restaurant Concepts (on demand)

F&B Budgeting and Cost Control 

Back To Basics - Kitchen Training Programme

Menu Strategy Workshop

Executive Tea & Coffee Service (on demand)

Team Building

 

Team Building Day: 'Ready, Steady, Cook!'

 

 

1113
1458

Rooms Division Hospitality Programmes

 

Front Office Operations Management

Housekeeping Operations Management

Executive Butler

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